Octai Privacy Policy

Effective October 9, 2026.

This policy explains what data Octai handles, why, who it is shared with, and what rights you have. It is governed by Colombian Law 1581 of 2012, Decree 1377 of 2013 (compiled in Decree 1074 of 2015), and related regulations. It also includes a section for users in the United States.

Data controller

Summary

What data is handled and why

What stays on your device

Your notebooks, pages, drawings, images, quick notes, the text Octai recognizes in your handwriting, your study progress (concepts, correct answers, streak, and flashcards), your agenda (the reminders you schedule when Octai detects a date in your notes; detection happens on the device), and your preferences are stored in the app's storage on your device (and in your iCloud or computer backups, if you have them turned on, according to Apple's settings). Handwriting recognition, the magic pencil, shapes, and Apple Intelligence features run on the device itself.

What is sent to Cloud AI (only if you ask for it)

Some AI features use third-party artificial intelligence services. Each time you use one, only what that feature needs is sent:

Purpose: only to provide that feature (explaining, helping you study, redrawing, or generating the image) and return the result to you. It is not used for advertising or profiling.

Services that may receive this data, depending on the feature and which service is available:

These services process the data on their own servers, which may be outside Colombia (for example, in the United States or the European Union), and handle it under their own policies and terms. By accepting a feature's notice, you authorize that international transfer for the stated purpose.

Requests go through an intermediate server operated by the data controller and hosted on Cloudflare, which only forwards them to the service and does not store their content. To apply the usage allowance and prevent abuse, that server uses a random identifier generated by the app (which does not identify you) and counts how many requests are made. That identifier is stored in your device's keychain, so it remains if you delete and reinstall the app (so the free allowance does not reset); it is not transferred to other devices.

How to give and withdraw permission: the first time you use each service, you will see a notice telling you what is sent and to whom; if you do not accept, nothing is sent. You can withdraw permission at any time in Octai: your profile (the button with your photo, top right of the notebooks screen) → Privacidad y términos (Privacy and Terms) → Permisos de AI en la nube (Cloud AI permissions). From then on, nothing more is sent to that service until you accept again.

In-app purchases

Payment for Octai Plus is handled by Apple through your Apple Account. The data controller does not receive your payment details or your identity. To apply the Octai Plus allowance, the app sends the intermediate server the subscription proof signed by Apple (which subscription it is, its transaction number, and when it expires); the server checks the signature, counts that subscription's usage, and does not store it with anything else.

Technical data

Octai does not collect usage or crash reports on its own. If you share analytics data with Apple, Apple may share anonymous crash reports with developers, according to your Privacy & Security settings.

Device permissions

How long data is kept

Your rights

As the owner of your data, you have the right to:

Because your notes are only on your device, you can delete them yourself at any time from the app. For any inquiry or claim, write to privacy@octaiapp.com describing your request. Inquiries are answered within 10 business days and claims within 15 business days, as required by law.

Users in the United States

If you live in the United States, in addition to the above:

Children

Octai is not directed to children or to anyone under 14, and we do not knowingly collect information from children (in the United States, from children under 13, under COPPA). If you are a minor, use AI's cloud features only with permission from your parents or legal guardian. If you are a parent or guardian and believe your child sent us information, contact us and we will delete it.

Security

Communications with cloud services are encrypted (HTTPS). Your notes are stored in the app's protected storage on your device.

Language

This policy is available in Spanish and English. Both versions say the same thing; if they ever differ, the one more favorable to you applies.

Changes to this policy

If this policy changes, the new version will be published with its date. If the change affects what is sent to the cloud, Octai will ask for your permission again.